A reputable fast growing travel agency located in Heliopolis is urgently seeking a Ticketing Agent :
Title: Ticketing Agent
Experience: 0 - 5
Gender: Any
Job Duties
• Handle Amadeus system.
• Make reservations
• Handle ticket issuance, reissue and refund.
• Support Fan page operations with customers.
• Assist to analyze contracts, tactical promotions, monitor airlines.
• Check and analyze on sales and marketing.
• Communicate professionally with contracting, sales, operation directors.
• Ensure proper ticket authenticity, marked received tickets and maintained required documentation
• Maintain accuracy and balance of funds and provided high level of customer service.
• Handle incoming calls and inquiries regarding ticket availability and provided accurate and through information regarding events.
• Amadeus certificate is a must
• Bachelor Degree
• Very Good command of both writing and speaking English.
• Excellent user of MS office
For those interested candidates please send your updated resume mentioning the job title in the subject line to:

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